Data Protection Guaranteed

WineBD Privacy Policy – Our Commitment to Protecting Your Data

Your personal data is completely safe at WineBD. We do not sell or share your information with anyone. This Privacy Policy clearly sets out why we collect your data, how it is stored, and whether it is ever shared with third parties.

Last Updated: 1 June 2026
Written in Bengali
GDPR Compliant
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Our Data Protection Commitment
Your data is never sold
Secured with SSL/TLS encryption
Your data is never shared with third parties
Right to erasure at any time
24-hour security monitoring
Compliance with international privacy standards
Before You Read

By creating an account with WineBD, you agree to this Privacy Policy. Rest assured — we've done our best to write everything in plain language so you understand exactly what happens with your data.

Introduction & Scope
Introduction & Scope

This Privacy Policy of WineBD (hereinafter referred to as "we", "our", or "the platform") sets out our responsibilities and commitment to your personal data. This policy applies to the WineBD website (winebd.ws), mobile app, and all of our services.

We understand that people are increasingly cautious about sharing personal information online – especially when registering on a betting platform. You may be wondering: will anyone get my phone number? Is my transaction data safe? This Privacy Policy answers all of those questions.

WineBD complies with international privacy standards (GDPR and equivalent regulations). Our data protection practices are regularly reviewed through third-party audits to ensure we consistently maintain the highest standards.

In simple terms: We use your data solely to provide you with a better service – nothing more.

What types of data are collected
Types of Data Collected

WineBD collects several types of data, which can be grouped into three categories:

Information Provided Directly by You

Information you voluntarily provide when registering or using our services:

  • Mobile phone number & email address
  • Full name & date of birth
  • Payment method details (bKash/Nagad account number)
  • Documents submitted for identity verification (NID, passport, etc.)
  • Messages and complaints submitted to the support team
Automatically Collected Information

Certain information is collected automatically when you use WineBD:

  • IP address and location (city-level only, not your exact address)
  • Device type, operating system, and browser information
  • Time and duration of site visits
  • Pages visited and buttons clicked
  • Cookies & Session Data
Transaction Information
  • Deposit and withdrawal history and amounts
  • Betting history (matches, amounts, outcomes)
  • Loyalty points & rewards redemption history
  • Promotional bonus usage history
Data TypeHow We Collect Your InformationMandatory?
Mobile numberRegistration FormYes
Full nameRegistration FormYes
Date of BirthRegistration FormYes (age verification)
IP AddressAutomaticAutomatic
Payment InformationAt the time of transactionYes (for payments)
NID / PassportKYC VerificationOnly When Necessary
Why We Collect Your Data & How We Use It
Purpose & Use of Data

WineBD uses your data only for specific, legitimate purposes. We never collect more than necessary, and what we do collect is used solely for what it's needed for.

  • Account management: Creating your account, confirming logins, and keeping your account secure.
  • Payment processing: Processing deposits and withdrawals, and maintaining transaction records.
  • Age & Identity Verification: To prevent underage registration and protect against fraud.
  • Customer Support: To respond to your complaints and questions, and to resolve any issues.
  • Improving your betting experience: To customize our services according to your preferences.
  • Security: To detect and prevent fraud, money laundering, and other illegal activities.
  • Legal Obligations: To fulfill regulatory requirements (only when necessary).

Marketing communications: WineBD may send marketing messages to your phone number or email. You can opt out at any time by contacting our support team.

Data Retention & Security Measures
Data Storage & Security

Your data at WineBD is stored on secure cloud servers. We use internationally recognized security standards to protect your information from unauthorized access.

Technical Security
  • All data transfers are secured with SSL/TLS 256-bit encryption
  • Data stored on our servers is protected with AES-256 encryption
  • Payment information is stored in a separate, secured environment
  • Regular security audits and penetration tests are conducted
  • 24/7 system monitoring and threat detection
Data Retention Period

We do not retain your data longer than necessary:

  • Active account data: retained for as long as your account remains active
  • Transaction records: up to 5 years, as required by law
  • Support conversations: 2 years
  • Log files & session data: 90 days
  • After account closure: personal data is deleted within 30 days

Security Guarantee: In the event of a security breach on WineBD's servers, we will notify affected members within 72 hours and take immediate action.

Cookies & Tracking Technologies
Cookies & Tracking Technologies

WineBD uses cookies on its website and app. Cookies are small data files stored in your browser that help enhance your experience on the platform.

Cookie Type
  • Essential cookies: To maintain your login session and keep core services running. Without these, the site will not function properly.
  • Functional Cookies: To remember your language preference and odds display settings.
  • Analytics cookies: To understand which sections of the site are most used (anonymously).
  • Security cookies: To detect fraudulent login attempts and cyber attacks.

You can manage cookie preferences through your browser settings. Please note that disabling essential cookies may cause certain features of the site to stop working.

Sharing Information with Third Parties
Third-Party Data Sharing

WineBD does not sell your personal data. However, limited information may be shared with trusted partners in specific circumstances:

  • Payment Processor: Necessary information is shared to process payment transactions via bKash, Nagad, Rocket, and similar services. These providers also adhere to strict privacy policies.
  • Identity verification service: Third-party verification services may be used for the KYC process.
  • Legal Authority: Information may be disclosed when required by court order or legal obligation.
  • Fraud Prevention: Limited data may be shared with industry-standard fraud detection services.

What we never do: WineBD does not share or sell your information with any advertisers, data brokers, or unrelated third-party businesses.

Your Privacy Rights
Your Privacy Rights

As a WineBD member, you have full rights over your own data. We respect those rights and fulfill every request as promptly as possible:

  • Right to Access: You may request to know what personal data WineBD holds about you.
  • Right to Rectification: You may request corrections to any inaccurate or outdated information.
  • Right to Erasure: You may request deletion of your data, provided there is no legal obligation requiring us to retain it.
  • Right to Restrict Processing: You may request that we stop using your data for specific purposes.
  • Right to data portability: Export your data in a standard, portable format.
  • Right to Object: You may object to the processing of your data in certain circumstances.

To exercise any of these rights, email us at support@winebd.ws. Your request will typically be processed within 30 days.

Child Protection Policy
Child Protection Policy

WineBD strictly adheres to child protection regulations. We do not collect personal information from anyone under the age of 18, nor do we permit them to use the platform.

  • Date of birth is verified at registration – if you are under 18, your registration will be rejected.
  • Age verification documents may be requested in cases of suspicion.
  • Any account identified as belonging to a minor is immediately suspended, and any deposited funds are returned to the guardian.

For parents: If you believe your child is accessing a WineBD account, please contact our support team immediately.

Policy Updates & Amendments
Policy Updates & Amendments

WineBD may update this Privacy Policy from time to time. Changes may be made due to legal requirements, technology upgrades, or improvements to our services.

  • We will notify you of any significant changes via email or app notification.
  • The date of any changes will be noted at the top of this page under "Last Updated".
  • Continued use of the service after any changes will be considered acceptance of the updated policy.
  • If you object to any updated policy, you may request to close your account.
Contact & Complaints
Contact & Complaints

For any privacy-related questions, complaints, or requests, please contact us:

  • Email: support@winebd.ws
  • Live Chat: Via the Support section of the WineBD site or app
  • Response time: Typically within 24–48 hours

Our Data Protection Officer (DPO) reviews all privacy-related complaints and takes appropriate action.

Last Updated: This privacy policy was last updated on 1 June 2026 and applies to all WineBD services.

Why Your Data Is Safe with WineBD

We back our privacy commitments with action, not just words. Here are six reasons why WineBD is a platform you can trust.

International-standard security

WineBD servers are secured with SSL 256-bit encryption, protecting your data and transactions with bank-level security. Regular third-party security audits are conducted.

Your Data Is Never Sold – Period

WineBD has never sold, does not sell, and will never sell your personal data. This is not merely a policy commitment — it is simply not part of our business model.

You're in Control of Your Data

You can view, correct, or delete your personal information at any time. WineBD guarantees this right and fulfills all requests within 30 days.

Minimal Data Collection

We only collect information that is strictly necessary — nothing more. Every piece of data we collect has a clear purpose, and that purpose is stated in this policy.

Rapid breach notification

In the event of a security incident, WineBD will notify affected members within 72 hours and take immediate protective action. Transparency is at the core of how we operate.

Clear Policy in Bengali

Our Privacy Policy isn't buried in complex legal jargon. It's written in plain, straightforward language so that anyone in Bangladesh can read it and clearly understand what happens to their data.

Your 6 Key Rights Regarding Data Protection

Right to Access

You can request to see what data we hold about you at any time.

Right to rectification

You may request corrections to any inaccurate information.

Right to erasure

Request deletion of your data, subject to any applicable legal obligations.

Right to restriction

Request that we stop using your data for a specific purpose.

Right to Data Portability

You may request a download of your personal data.

Right to object

You may object to the processing of your data in specific cases.

To exercise your rights

To exercise any of the above rights, please contact our support team. For full details, Terms & Conditions Read or FAQ View.

Read More

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Safe & Trusted Platform

Enjoy WineBD with Your Data Fully Protected

Your privacy is 100% secure at WineBD. Register with confidence, enjoy betting, and receive fast payments.

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